Connecting across differences
Executive summary
Managed well, diversity brings many benefits to organizations. But companies can’t expect that people from diverse backgrounds and different experiences will automatically collaborate, connect, resolve conflicts, or innovate as a cohesive unit. Inclusion is the secret ingredient that will help your team succeed. Learn the competencies of building an inclusive culture where connecting across differences is the norm.
In this 10-minute Knowledge Burst you will learn:
- How leading inward can help employees feel valued, trusted, psychologically safe, and allow them to bring their best selves to work.
- How exclusion can harm your team member’s ability to solve problems, stay engaged, and intent to stay.
- How to begin to connect across difference using dialogue and active listening with tips for how to keep the conversation going.