Moments that Matter
Tools and training designed to help frontline managers create positive workplace experiences.
Get startedTrain frontline managers to make an impact
Our scenarios, videos, and role-based training prepare frontline managers for critical moments. Participants develop their people and team management skills including emotional intelligence, effective communication, adaptability, and conflict resolution through role playing and direct feedback.
87%
of frontline employees are experiencing burnout.
3x
frontline employees are 3x more likely to stay with supportive managers.
45+
real-world scenarios designed to help your frontline managers.
Start developing your managers today
Available for Supporter companies only. Supporter organizations can use our complimentary video and card resources, or invest in deep manager training.
Skills video
Video and audio skills training for frontline managersScenario cards
Quick-reference digital and printable scenario-based insights
Manager training
Additional fee
# of Participants: Take up to 30 managers through this scenario-based training.
Length: 4 hours
Train-the-trainer
Additional fee
# of Participants: Train up to 15 internal trainers for your organization.
Length: 8 hours
MARC For the Front Line
Additional fee | Bring MARC to the front line or field# of Participants: Designed to engage any size team in person
Length: 4 modules, 15 minutes each
Build allyship on the front line
Bring MARC, our research-backed transformational training program to your frontline and field employees. Designed to fit into your stand ups, team huddles, or safety briefings, this interactive experience can be adapted for any workplace.
Frequently asked questions
Do the Moments that Matter training programs require an additional fee?
Yes. Moments that Matter train-the-trainer and manager training programs are available exclusively to Supporter companies for an additional fee.
However, the original card set and video training materials are available at no cost to all Supporter organizations. Fill out the form to get pricing.